Terms & conditions

Please read these terms & conditions carefully before using this website.

1. Information about us

Thank you for visiting our website. By accessing and/or using this website and related services, you agree to these Terms and Conditions, which include our Privacy Policy (Terms). You should review our Privacy Policy and these Terms carefully and immediately cease using our website if you do not agree to these Terms.

In these Terms, 'us', 'we' and 'our' means AuPropertyReport.Com.

2. Terms of website use

This terms of use (together with any documents referred to in it) tells you the terms of use on which you may make use of our website, either during a limited free trial or as a registered subscriber. Use of our website means registering to use our website; or accessing information through a web browser at our website; or downloading data from the website using our PropertyData API.

Please read these terms of use carefully before you start to use our website, as these will apply to your use of our website. By using our website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our website.

3. Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our website:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our website, you consent to such processing and you warrant that all data provided by you is accurate.
Our Cookie Policy, which sets out information about the cookies on our website.

4. Changes to these terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

5. Changes to our website

We may update our website from time to time, and may change the functionality or content at any time. The data provided through the website is derived from multiple third-party sources and we give no warranties that the data is up to date nor are we under any obligation to update it. We do not guarantee that our website, or any content on it, will be free from errors or omissions.

6. Accessing our website

Our website is made available on a monthly subscription basis. While we will endeavour to maintain a high degree of availability, we do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

7. Free trial

If you choose to sign up to a 14-day free trial subscription on our website, you must enter your credit card details. These will be held securely by our payment partner, Stripe.

If you do not cancel your trial before the end of the trial period, a paid subscription will automatically start on the price plan you selected to trial.

8. Paid subscriptions

Your subscription will renew automatically each month, in the absence of action by you. You may be charged each month up to 24 hours before your current subscription period ends, but the successful payment will extend your subscription by exactly one calendar month.

There is no commitment period and you can cancel your subscription at any time in your account area, or by notifying us by email.

If our attempt to charge your card fails because your card is declined, your account may be suspended immediately and we will notify you by email. We will try three further times (once per day) to charge your card, before ceasing to attempt charges.

9. Refunds

We guarantee absolutely to refund any payment charged to your card if you request it within 7 days of the charge being made.

We may in our absolute discretion refund charges up to 60 days after they are made if you can demonstrate exceptional reasons why we should do so.

10. API - Confidentiality of key

If you subscribe to a PropertyData API account and create an API key, the privacy and security of your API key is your responsibility at all times. Although our API supports CORS, exposing your API key in publicly-readable source code is not recommended. You remain responsible for any and all calls made to the API using your key. You can regenerate your API key from your account area at any time, if you feel your API key may have been compromised or for any other reason.

11. API - Acceptable uses

You may use data retrieved from our API as you see fit in commercial or non-commercial applications. As a paying customer, attribution of PropertyData at the data source is not required, but is always appreciated.

You may not however resell data retrieved from our API, or include data retrieved from our API using your key as part of a paid service where our data forms a significant part of the value proposition.

If you wish to include our data as a significant or fundamental part of a paid product - in other words the product would not function or make sense in the absence of our data - your end-users must register for their own API key (consider becoming a reseller to receive a proportion of lifetime revenue from your end-users). We reserve the right to decide at our sole discretion whether your use of the API is acceptable and may terminate your account without notice.

12. API - Free trial period

The 14-day free trial for an API account allows you to develop with the API key and test in a development or staging environment. The API key should not go live in a public or production environment during the free trial. Should you be ready to go live with your API implementation within the 14-day free trial period, you can ask us to accelerate your first billing period.

13. API - Caching and throttling

You may cache data retrieved from our API for performance purposes up to a maximum of 60 days from the point of retrieval.

You agree to throttle your API requests to a maximum of one request within any two second period, in order to prevent unnecessary load on our servers.

14. Your account and password

You must treat your login details as confidential. You must not disclose them to any third party. We have the right to disable any account at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your login details, you must promptly notify us.

15. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified third party contributors) as the authors of content on our website must always be acknowledged.

You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

16. No reliance of information

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date.

17. Limitation of liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our website; or
use of or reliance on any content displayed on our website.

We will not be liable for:

loss of profits, sales, business, asset value or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any content on it, or on any website linked to it.

18. Security

We do not guarantee that our website will be free from bugs or viruses. You are responsible for configuring your hardware and software in order to access our website. You should use your own virus protection software.

19. Malicious actions

You must not misuse our website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

20.Linking to our website

You may link to our website provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our website must not be framed on any other website. We reserve the right to withdraw linking permission without notice. If you wish to make any use of content on our website other than that set out above, please contact us.

21. Third party links and resources in our website

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources. We assume no responsibility for the content of websites linked on our website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

22. Data Protection

In this section “Data Protection Law” means; (i) the GDPR and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK, unless and until such time as the GDPR is no longer directly applicable in the UK; and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998; “GDPR” means the General Data Protection Regulation ((EU) 2016/679); and the terms “Personal Data; Process; Processing; Data

Controller; Data Processor and Data Subject; Subprocessor” have the meanings ascribed to those definitions in Data Protection Law.

All information that we hold about you will be held and processed by us strictly in accordance with Data Protection Law. If any breach of data protection occurs, we will act in accordance with Data Protection Law.

If you are a company or other organisation (such as an academic institution or limited liability partnership) where we are processing Personal Data belonging to you (“Your Personal Data”), we will be a Data Processor of Your Personal Data. If you are an individual or you are instructing us in your personal capacity (such as a sole trader or partnership), where we are processing Personal Data belonging to you (“Your Personal Data”), we will be a Data Controller of Your Personal Data.

You understand that we will use Your Personal Data to provide you with use of our website and will process Your Personal Data in accordance with our Privacy Policy.

Please ensure that before you transfer any Personal Data to us, you have the necessary authority and consent to enable such Personal Data to be lawfully transferred to us.

When processing Your Personal Data in order to provide services to you, we shall:

only process Your Personal Data in accordance with Data Protection Law and our Privacy Policy;
ensure that we have in place appropriate technical and organisational measures, to protect against unauthorised or unlawful processing of Your Personal Data and against accidental loss or destruction of, or damage to, Your Personal Data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures;
ensure that all personnel who have access to and/or process Your Personal Data are obliged to keep Your Personal Data confidential; and
not transfer any of Your Personal Data outside of the European Economic Area unless it is necessary in order to provide the services to you, in which case we will ensure that any third party to whom Your Personal Data is transferred outside the EEA can provide data protection measures as required by Data Protection Law.

You consent to us appointing third party suppliers as processors of Your Personal Data (sub-processors). Sub-processors include consultants who we may engage to provide services to us or to you on our behalf. We will enter into with any sub-processors, a written agreement incorporating terms which are substantially similar to those set out in this data protection terms. We are liable to you for all acts or omissions of any sub-processors appointed by us pursuant to these data protection terms. We will advise you of any security breach or loss which affects Your Personal Data as soon as possible after becoming aware of the breach or loss, and shall provide you with reasonable assistance and co-operation to minimise and manage the impact of such security breach or loss on you.

We will provide you with reasonable assistance to deal with any Data Subject access requests relating to Your Personal Data. Individuals, under the Data Protection Law, have the right to obtain information from us, including a description of the Personal Data that we hold about them. To make a Data Protection Act request or to ask any questions about data protection and privacy, please read the Privacy Policy on our website.